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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A popup will show up. It offers thorough info about all the operations that you can perform on the page in question. Each popup shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide collection of how-to videos clarifying how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, take a glance at our extensive FAQ database, which includes questions asked by real people and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new questions & answers so as to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can get in touch with our great team of customer support engineers available 24/7/365 and ready to assist you with any problem. Each support ticket you send will be responded to within sixty minutes (the average support ticket response time is approximately 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278494

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com